FAQs

How can I contact you for inquiries or support?

You can reach us at infantdelightsco@gmail.com. We are committed to providing prompt assistance for any questions or concerns you may have regarding our products or services.

What is your return and refund policy?

We have a 30-day return policy. You may request a return within 30 days of receiving your item, provided it is in its original condition, unworn or unused, with tags, and in its original packaging. Proof of purchase is also required.

How long does it take to process a refund?

If your return is approved, you will be notified, and the refund will be processed to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card company to post the refund.

What should I do if my order arrives damaged or incorrect?

If you receive a damaged or incorrect item, please contact us within 7 days of receiving your shipment. Include your order number and a photo of the item so we can resolve the issue promptly.

What are your shipping options and delivery times?

We offer free domestic shipping with delivery typically within 1-4 business days. For international shipping, it is also free, but delivery times may vary based on location.

Can I track my order once it has shipped?

Yes, once your order has shipped, you will receive an email notification containing a tracking number. You can use this number to monitor your shipment’s progress on this store.

Do you ship internationally?

Yes, we ship to both domestic and international addresses. However, please note that we do not ship to P.O. boxes or APO/FPO addresses at this time.

What should I do if my order is delayed or lost in transit?

If you believe your order has been delayed or lost, please contact us at infantdelightsco@gmail.com. We will assist you in resolving the issue as quick as possible.

Are there any restrictions on returns?

Yes, to be eligible for a return, items must be in the same condition as received, unworn or unused, with tags, and in their original packaging. Additionally, proof of purchase is required for all returns.